Privacy Policy

1. Introduction

We at RadioID.net respect the privacy of everyone who uses our Service(s), Website(s) and all related services which we may provide to you from time to time ("Services"). In this document we refer to RADIOID.NET as "RADIOID.NET" "us", "we" or "our" and we refer to you as "you" and "your".

This document, the " Privacy Policy ", explains how we collect, process and store any personal data belonging to you, meaning information about you which is personally identifiable such as your name, address, telephone number, callsign, Digital Radio ID or email address. Such information is referred to throughout this policy as "Personal Information" or "data".

By accessing and/or using our Services you consent to us collecting, processing, storing and sharing your Personal Information in the ways set out in this Privacy Policy. If you have any concerns about providing data to us or having it used in any manner permitted in this Privacy Policy you should not use our Services. As set out in the terms and conditions relating to our Services.

2. About us

We are a group called RadioID.net, We have a sister site ham-digital.org which we share information with to maintain a Global Digital ID Registry

3. Information we collect about you, and how we collect it

We may collect and process the following data about you:

  • information that you provide us with when you fill in forms when using our Services, or when you create an account with us;
  • details of your use of our Services and the resources that you access (for example, information about how and when you use a repeater(s) and/or website(s), what device you use to access our Services);
  • if you contact us or respond to messages and communications that we send to you, we may keep a record of that correspondence;
  • your interactions with us on our social media channels; and
  • information we collect via cookies, as explained further below.

Cookies

We use cookies and other similar technologies. Cookies are small files which store some information on your computer or mobile device.

We use cookies and similar technologies:

  • to allow us to recognize you and your device, for example by identifying your IP address;
  • to provide you with more customized Services, for example to provide our Services in the correct language;
  • to obtain data which will allow us to understand how people are using our Services so that we can improve them.

By accessing our website(s) or using our Services you consent to our use of cookies in accordance with this Privacy Policy. You can disable cookies through your web or phone browser settings but you may find you are not able to enjoy all the features of our Services if you do so.

4. How will we use your Personal Information?

You agree that we (or a supplier or group company acting on our behalf and only under our instructions) may use your Personal Information for the purposes of:

  • contacting you, for example as part of customer service or to send you updates about our Services on information about your Account;
  • managing your account and relationship with us and improving your experience when you use our Services;
  • research, surveying, and engaging with you, for example by sending you communications (including by email) for these purposes;
  • marketing and promotion of our Services or related products, for example sending you communications (including by email) for these purposes on our, or a third party's behalf. For example, we might send you information about merchandise relating to our Services If you do not want us to use your data in this way please let us know by contacting us at ;
  • to create reports, analysis or similar services for use by us for the purposes of research or business intelligence, for example to track potential problems or trends with our Services;
  • preventing cheating, crime or fraud. We may also need to pass your information to fraud prevention agencies and other organizations involved in crime and fraud prevention;

5. Will we share your Personal Information with third parties?

We will only share your data with third parties (for example, our group companies or suppliers):

  • C-Bridge Owners and other Amateur Radio Operators (including as set out in this Privacy Policy);
  • with your consent (including as set out in this Privacy Policy);
  • as reasonably necessary in order to provide the Services to you (for example, by providing your Personal Information to suppliers we may use to fulfil the Services or to communicate with you);
  • where your data is on an anonymous and aggregated basis, meaning you could not be personally identified from it;
  • when you submit information as part of a competition or otherwise interact with our social media channels (for example, by providing a testimonial about one of our Services) we may publish the information you submitted, alongside your name and home country on our website and social media channels;
  • as we reasonably believe is permitted by law or regulation;
  • in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and/or any other agreement with you; or to protect the rights, property, or safety of RADIOID.NET, our users, or others;
  • in the event that there is a sale of the assets of RADIOID.NET or corporate restructuring, or as a result of a change of control of RADIOID.NET or one of its group companies, or in preparation of any of these events. Any third party to which RADIOID.NET transfers of sells RADIOID.NET's assets will have the right to continue to use the personal and other information that you provide to us in the manner set out in this Privacy Policy. We will not sell or rent your information to any third party outside of these circumstances.

6. Interaction with third party social networks or platforms

You may allow our Services to interact with a third party social network or platform, which will provide information about you to us. These applications or websites are created and maintained by a third party which is not a part of, or controlled by RADIOID.NET. You should ensure that you read their terms of service and privacy policies to understand how they treat your data and what data they might share with us.

You understand that where you allow our Services to interact with any third party social network or platform, we may share data about you with your contacts (and vice versa) in order that you may enjoy playing socially (the “Social Data”). This Social Data includes your name, your social media profile picture and Callsign and/or digital ID.

7. For how long will we retain your information?

We will retain your Personal Information for as long as is necessary to fulfil the purposes for which it was collected or as needed to provide you with Services. We may retain your Personal Information after you have closed any account you have with us or after we have ceased providing Services to you if retention of your Personal Information is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes between members, prevent fraud, cheating or abuse, or enforce this Privacy Policy or any other agreement we may have with a user.

8. Will we transfer your Personal Information overseas?

Your Personal Information may be transferred to, and stored at, a destination outside the European Economic Area (" EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. We will take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy.

9. How do we protect your Personal Information?

The security of your Personal Information is important to us. We maintain appropriate technical and physical safeguards to protect your Personal Information against accidental or unlawful destruction or loss, alteration, unauthorized disclosure or access, use and all other unlawful forms of processing of the data in our possession. We use the same level of skill in protecting your Personal Information as other similar developers. However, since the internet is not a completely secure environment we cannot guarantee that information you transmit via our Website and/or Systems will not be accessed, disclosed, altered or destroyed by breach of any of our safeguards.

10. Links from our Services

We may provide links to third party websites from our Services. You understand that when you click on these links any data which you provide thereafter is subject to such third party's privacy policy and not to ours. Although we will endeavor only to link to reputable websites, RADIOID.NET takes no responsibility for the content, safety or security of any third party website.

11. Your rights in relation to your Personal Information

  • You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your Personal Information, please contact us at
  • We want to make sure that your Personal Information is accurate and up to date. You may ask us to modify, correct or remove information by contacting us at the email address above.
  • Information that you have shared via our Services on any social network or third party platform cannot be amended or deleted by us where it is in the control of that social network or third party platform. In addition, where any third party copies information which you have made available via the use of our Services (for example, one of your friends on a social network you allow to interact with your account), we may not be able to amend or delete it because it may not be in our control.
  • You have the right to ask us not to use your Personal Information for marketing purposes. To change your marketing preferences, or to unsubscribe, please contact us at

12. How to contact us

To find out more about how your Personal Information will be used please contact us by email at the address above.

13. Complaints

We hope that you won't have any complaints about us or our Services. If you are unhappy with our use of your Personal Information then please contact our customer services department by emailing

You also have the right to complain to your local data protection authority if there is a problem.

14. Legal matters

If any court or other competent authority finds any of the terms of this Privacy Policy to be invalid or unenforceable, the other terms of this Privacy Policy will not be affected.

This Privacy Policy is governed by and interpreted in accordance with the laws of the United States. Any dispute arising in connection with this Privacy Policy will be subject to the exclusive jurisdiction of the courts of the United States unless you choose the courts of your home country.

We are constantly innovating and looking at RADIOID.NET for new ways to improve our Services and our Website(s). We may therefore amend this Privacy Policy from time to time to reflect such improvements or any other changes to our business. We will endeavor to tell you about any significant changes to this Privacy Policy which we feel may disadvantage you in any material way. If you object to any of the changes you should immediately stop using our Services and close any account you may have with us.

15. GDPR Amendment

What are the lawful bases for processing?

The lawful bases for processing are set out in Article 6 of the GDPR. At least one of these must apply whenever you process personal data:

(a) Consent: the individual has given clear consent for you to process their personal data for a specific purpose.
(b) Contract: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.
(c) Legal obligation: the processing is necessary for you to comply with the law (not including contractual obligations).
(d) Vital interests: the processing is necessary to protect someone’s life.
(e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.
(f) Legitimate interests: the processing is necessary for your legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests. (This cannot apply if you are a public authority processing data to perform your official tasks.)

Further info can be found HERE

Being one of two sites responsible for Global Digital ID Assignments,

  • We have a (c) Legal Obligation to Display your Digital ID, also know as a Radio ID and/or Repeater ID and/or locator publically in order for you to be identified legally while transmitting.
  • We are providing a (e) Public Task in the public interest of Amateur Radio.
  • We have (f) Legitimate Interest to Display your information for Public consumption for third parties such as other Amateur operators, Repeater owners, Infrastructure owners and any legal entity that may wish to identify your activity on Amateur Radio frequencies worldwide.

Minimum information required for this task would be your Digital ID (as Assigned by us or ham-digital.org), callsign, name, country

We there fore invoke Lawful Processing rights laid out in GDPR Article 6 subsections (c), (e) and (f) as stated in this section.



This Privacy Policy was last updated on 15 May 2018.