!! if you use the API or Data Dumps in scripts, modify your scripts before JULY 1st. New server for data: https://database.radioid.net !!

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FAQ (Frequently Asked Questions)

Q. What Browsers are supported?
A. Current modern versions of Chrome / Firefox / Safari and Internet Explorer are supported

Q. I have a new vanity callsign. How do I update my database record?
A1. If you live in the USA:
  Login to your account, look under the 'Account Verifications' section
    1.) Amateur License Document must say "Valid"
       - If not valid/verified, please upload your new license document, we will update your license using the new document.
    2.) If the FCC data is up to date, you will see a section to change your callsign near the bottom of the 'Account Verifications' section.
    3.) If the "Change your callsign" section isn't visible, you can try to update the FCC data under the FCC tab.
    4.) if that doesn't work, you will have to wait for the FCC data to get updated.

- OR -

A2. If your live outside the USA:
  Put in a support ticket via the support menu above. YOU WILL NEED A COPY OF YOUR LICENSE!

Q. I lost or can't remember my ID#.
A. Check the database at https://www.radioid.net

Q. My database entry has my Last Name twice. What happened?
A. You had Auto-Fill active on your computer and it filled in your whole name in the FIRST NAME field, then you filled in your LAST NAME.

Q. I can't find my ID# when I search the Database. What should I do?
A. Register at https://www.radioid.net top menu "Register"

Q. How can I change my email address?
A. Proceed to your account page, you can change it and we will send you another verification message.

Q. I don't have a valid email on my account, but I need to contact you for support!
A. if you need to contact support and you do not have a verified email, submit a support ticket VIA the support portal.

Q:How to gain access to RadioID if I had registered for DMR ID under DMR-MARC.
A: Your info has been merged to RadioID with your original Email but the account in not verified. You need to use the Sign In and go to Lost Password. You will need the Email you provided when you requested your DMR ID with DMR-MARC. If it does not work or you don’t remember your email just open a Ticket with Support and provide your License certificate and new email to get it changed. Then you will be able to ask for a password reset with your valid email.

FGA (Frequently Given Advice)

You MUST! have a valid account and email verified to submit a support ticket when logged in.

A Repeater ID is given for a complete system on a building building or a mountain with c Radio transceiver, duplexer and gain antenna and decent power. Duplex Hotspots are not repeaters.

Do not put your Hotspots on Satellite frequencies (435,000 to 438,000) (145,800 to 146,000)

We do not issue talkgroups.

We do not issue 'vanity' ID numbers

If you need to change your first name or last name, please log into your existing account.

I've updated my name, callsign, or QTH and my radios are still display my old information?
radioID.net maintains NONE of these systems, only the databases.
it is up to these individual systems, tools, ect to pull updates, and is beyond our control.

Upload a copy of your actual license or wallet card, screenshots of the FCC database, "Reference Copy", QRZ, ect are not sufficient.

To report a silent key, please submit a ticket with a URL link to the obituary.

You can reuse IDs for radios/subscribers that are not on the air at the same time. A mobile and base radio can have the same ID.
If you only use a mobile in the car and a portable and home you can use the same ID.
Most people will only need 1 ID, they are not an infinite resource, please do not self-assign multiple ID's unless you have a legitimate need.

Hotspots: **** MMDVM, DV4MINI, openSPOT, DVMEGA, and all other hotspot type devices do NOT require a separate ID, use an existing ID only, check the hotspot tab on your account dashboard, do NOT request an ID for them ****
If you own more then one hotspot, use your personal ID number and add a 2 digit suffix, example: Radio ID 3020111, use 302011101, 302011102, ect.
NEVER operate multiple hotspot within range of each other on the same frequency even with different ID's. This will create serious network issues in most cases.
Hotspots do not require repeater ID's.

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